Our refund policy lasts 14 days as per EU law. If 14 days have gone by since your purchase, unfortunately we canโt offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Underwear and perishable goods such as cosmetics, food, flowers, newspapers or magazines cannot be returned.
To request a return, please complete the form below. We will be in touch shortly after.
Opening Hours: Tuesday - Saturday 9:30 am to 5:30 pm, Sunday 10 am to 4:30pm, Closed Mondays
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IMPORTANT
Regrettably, under Government guidelines and Level 5 restrictions, we are now fully closed except for online trading which now offers FREE SHIPPING on all orders. Our accommodation booking system is not open until we have a clear pathway with definitive dates of reopening.
All Gift vouchers will be honoured at any time and if you wish to purchase something using a physical gift card please email caroline@thestablesbirr.com. Any queries can also be dealt with through our Instagram and Facebook pages. Your continued support is very much appreciated, Caroline.